Shipping Policy
Customs, Duties and Taxes
What you pay is all charges and you don’t have to pay anything more than the price of the product.
Free Shipping
Order over $50 enjoys free shipping via Hong Kong Post Air Mail (Certain Products Excluded)
Order over $200 enjoys free shipping via DHL/FedEx/UPS/EMS (Certain Products Excluded)
(We will choose the most suitable courier for your country.)
Shipping Method
| Product | Machine | |||
|---|---|---|---|---|
| Country | US | CA | Europe | Other Country |
| Express Method | Free Shipping (FedEx / UPS / USPS / DHL) | Free Shipping (FedEx / UPS / USPS / DHL) | Free Shipping (FedEx / UPS / USPS / DHL) | Free Shipping (FedEx / UPS / USPS / DHL) |
| Delivery Time | 1–3 Business Days | 3–5 Business Days | 3–7 Business Days | 5–10 Business Days |
| Product | Accessories | |||
|---|---|---|---|---|
| Country | US | CA | Europe | Other Country |
| Condition | Order ≥ $200 | |||
| Express Method | Free Shipping (FedEx / UPS / USPS / DHL) | |||
| Delivery Time | 3–5 Days | 3–5 Days | 3–7 Days | 5–10 Days |
| Condition | Order < $200 | |||
| Express Method | Free Shipping (HK Post) | |||
| Delivery Time | 10–25 Business Days | |||
| Condition | Order < $200 (Express) | |||
| Express Method | Cost $36 (FedEx / UPS / USPS / DHL) | |||
| Delivery Time | 3–5 Days | 3–5 Days | 3–7 Days | 5–10 Days |
| Product | Materials | |||
|---|---|---|---|---|
| Country | US | CA | Europe | Other Country |
| Condition | Order ≥ $200 | |||
| Express Method | Free Shipping (FedEx / UPS / USPS / DHL) | |||
| Delivery Time | 3–5 Days | 3–5 Days | 3–7 Days | 5–10 Days |
| Condition | $10 < Order < $200 | |||
| Express Method | Free Shipping (HK Post) | |||
| Delivery Time | 10–25 Business Days | |||
| Condition | Order < $10 | |||
| Express Method | Cost $8.88 (HK Post) | |||
| Delivery Time | 10–25 Business Days | |||
| Condition | Express Upgrade | |||
| Express Method | Cost $36 (FedEx / UPS / USPS / DHL) | |||
| Delivery Time | 3–5 Days | 3–5 Days | 3–7 Days | 5–10 Days |
The delivery time does not include processing time. Please allow 1–3 business days for processing, especially during peak periods.
Orders Tracking
After placing your order, you will receive a confirmation email.
Once shipped, you will receive tracking details via email.
Tracking: https://www.17track.net/en
Note:
Please confirm your shipping address before checkout. Changes must be requested within 48 hours.
Contact: service@toocaa.com / support@toocaa.com