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Trouble Shooting

The machine still works, but the air flow is very weak and suction power is greatly reduced.

Cause: Air Inlet is blocked or foreign body exists inside the duct. The filter becomes saturated and hence gets blocked and gives an alarm.

Solution: Turn off the power and open the top cover. Check if there is any foreign body blocked in the air inlet. Then check if the air vent is blocked or not. If the suction power of the empty-loaded machine is normal, it means the filter needs to be replaced.

The machine shuts down automatically after it is just started. Even if you restart the machine, the same problem happens again.

Cause: The air flow inside the machine is not smooth. The obstruction of the filter is very strong. As a result, the starting current of the fan becomes very high, hence the machine shuts down automatically for self protection.

Solution: Turn off the power and open the top cover. Check if there is any foreign body blocked in the air inlet. Then turn the speed-adjusting knob to the lowest level and restart the machine. The machine will be back to normal.

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